At Terroir Collective, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our services.
Last updated: December 16, 2025
Information We Collect
Personal Information You Provide
When you interact with our website or services, we may collect personal information that you voluntarily provide, including:
•Name and contact information when you fill out contact forms or subscribe to partnerships
•Email address for communications and newsletter subscriptions
•Payment information when you sign up for paid services (processed securely by third-party payment processors)
•Any other information you choose to provide through forms, surveys, or direct communications
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and browsing behavior:
•IP address and browser type
•Pages visited, time spent on pages, and navigation patterns
•Device information including operating system and screen resolution
•Referring website and search terms used to find our site
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience and gather information about website usage. For detailed information about our cookie practices, please review our Cookie Policy.
How We Use Your Information
We use the information we collect for the following purposes:
To provide and maintain our services: Processing partnership subscriptions, coordinating origin trips, and facilitating sourcing services
To communicate with you: Responding to inquiries, sending updates about partnerships, and providing customer support
To improve our website and services: Analyzing usage patterns to enhance user experience and develop new features
For marketing purposes: Sending newsletters, updates about farm partnerships, and relevant information (with your consent where required)
To comply with legal obligations: Meeting regulatory requirements and protecting our legal rights
How We Share Your Information
We respect your privacy and do not sell your personal information. We may share your data in the following circumstances:
With farming partners: When necessary to facilitate your partnership or trip participation
With service providers: Third-party vendors who help us operate our website and provide services (payment processors, email services, analytics providers)
For legal reasons: When required by law or to protect our rights and safety
With your consent: Any other sharing will be done with your explicit permission
How We Protect Your Information
We implement appropriate technical and organizational security measures to protect your personal information:
•Encryption of data in transit using SSL/TLS technology
•Secure storage of data with access controls and authentication
•Regular security assessments and updates to our systems
•Limited access to personal information by authorized personnel only
•Employee training on data protection and privacy practices
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security but work continuously to maintain the highest standards of protection.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When data is no longer needed, we securely delete or anonymize it. Partnership subscription data is retained for the duration of your subscription plus any legally required retention periods for financial records.
Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
Right to Access
You can request a copy of the personal information we hold about you, including details about how we use it and who we share it with.
Right to Rectification
You can request that we correct any inaccurate or incomplete personal information we have about you.
Right to Erasure
You can request that we delete your personal information in certain circumstances, such as when it's no longer necessary for the purposes it was collected.
Right to Data Portability
You can request to receive your personal information in a structured, commonly used format and have it transferred to another organization.
Right to Object
You can object to the processing of your personal information in certain circumstances, including for direct marketing purposes.
Right to Withdraw Consent
Where we rely on your consent to process your personal information, you can withdraw that consent at any time.
To exercise any of these rights, please contact us through our contact page. We will respond to your request within the timeframe required by applicable law.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
Avoid filling out contact forms, account registrations, or any data-submitting features
Disable cookies through your browser settings (see our Cookie Policy for more details)
Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us through our contact page. We will process your request promptly.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page with a new "Last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us About Privacy
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us: